Shipping & Returns
Shipping & returns
How orders are dispatched, what delivery looks like, and how returns are handled.
Placeholder content: the structure is ready, the wording needs replacing with Artisma's confirmed policy.
Dispatch
Dispatch timeframes will be stated here once fulfilment is confirmed.
Delivery destinations and rates
Destinations, carriers and rate bands will be listed here, including any restrictions on liquids, solvents or aerosols.
Returns window
The returns window and the condition requirements for returned materials will be described here.
Damaged or incorrect items
The process for reporting damage in transit or an incorrect item will be set out here.
Refunds
Refund method and processing time will be confirmed here.